Privacy Policy

Introduction

At Pokhills Eco-Garden Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or stay at our resort.

Information We Collect

How We Use Your Information

• Process and confirm your reservations
• Provide personalized guest services during your stay
• Send booking confirmations and important updates
• Improve our website and services based on your feedback
• Comply with legal requirements and safety regulations
• Send promotional offers (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our resort
• When required by law or legal process
• To protect the safety and security of our guests and staff
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for online transactions, secure storage systems, and regular security assessments.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge complaints with relevant data protection authorities

Cookies Policy

Our website uses cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.